Convenient Mental Health Support

With our virtual mental health options, your team members can access the support they need, whenever and wherever they want. We provide a safe, secure, and private means of seeking mental health assistance from licensed mental health professionals via virtual or telephonic counseling sessions.

Virtual mental health

The CDC says mental health issues impact job performance, productivity, communication, engagement, physical capability and daily functioning.* Help your team members receive the support they need by adding our virtual mental health tools to your benefits.

Accessibility

Virtual and telephonic counseling options make it easy to access mental wellness.

Convenience

Support is available seven days a week, and some options are available 24/7.

Wellness

Support options promote mental wellness, contributing to a happier, more productive workforce.

* https://www.cdc.gov/workplacehealthpromotion/tools-resources/workplace-health/mental-health/index.html

Convenient well-being support

With virtual mental health, your team members can access mental health support for many common issues, including:

Depression
Anxiety
Grief
Workplace issues
PTSD
Trauma
And more!

Virtual Mental Health Options

Smart virtual care: Access behavioral health screening tools, assessments and treatment plans with medical healthcare providers.

Chatbot: The AI-powered interactive chatbot built by psychologists is available 24/7 and specializes in anxiety and depression.

Mental wellness: Schedule appointments with a licensed mental health professional seven days a week from 7 a.m. to 10 p.m.

Frequently asked questions

Q: How does virtual mental wellness work?

A: Members can schedule appointments with licensed and trained mental health professionals via phone or video to get the help they need between the hours of 7 a.m. and 10 p.m. seven days a week.

Q: What conditions can virtual mental wellness help with?

A: Our licensed mental health professionals are trained to aid in depression, stress, eating disorders, addiction, relationship problems, anxiety, grief and more.

Q: Can virtual mental health help with emergency crisis situations?

A: If you are in a crisis situation, please call the Suicide Prevention Lifeline at (800) 273-8255 or dial 988 for help. If a member calls the mental wellness line during a crisis situation, we will stay on the line and transfer the member to the Suicide Prevention Lifeline for further help.

Q: Are prescriptions part of the mental wellness program?

A: Prescriptions are not part of the mental wellness plan at this time. You may do a virtual behavioral health assessment with a medical doctor to determine if a prescription is medically necessary and falls within state regulations for virtual care.

Q: Is it possible to talk to the same mental health professional every time?

A: Yes, you may schedule with the same mental health professional.

Q: Will my information be safe?

A: The PDH portal is HIPAA and HITECH compliant. It’s also HITRUST certified, ensuring your data is safe and secure.